Air India continues on the path of innovation and adapting the latest technology to become a world-class airline. In order to offer a wholesome experience, they adhere to quality assessments, customer service evaluations, customer feedback, and statistical analysis through informed decision-making and continuous improvement.
470 New Planes
With top-notch comfort and technology are now part of the Air India fleet following a recent agreement with Airbus and Boeing in 2023.
USD 400 million
To refurbish the older aircraft and complete overhaul of cabin interiors comprising 27 Boeing B787-8 and 13 B777 aircraft.
Air India seamlessly blends international standards with the rich cultural essence of India, offering passengers a unique travel experience rooted in Indian hospitality and tradition.
- Their newly crafted vibrant brand identity is a testament of our commitment to delivering an exceptional experience for all passengers.
- With unprecedented access to consolidated data, they are equipped to tackle customer support queries armed with full case history and data from previous interactions, enabling faster solutions.
- New customer insights are gained to address customer concerns more proactively and successfully.
- New self-service support options give customers fast answers to common questions.
